Cultivating a Safe and Welcoming Library Space: Addressing Incidents with Hamilton Public Library’s Step System
Date
June 23, 2025 12:00 - 13:00
Location
Online
Details
Website: https://accessola.my.site.com/OLA/s/lt-event?id=a1UTN000003Fc1d
In recent years, public libraries have faced increasing challenges as societal issues have made these spaces more vulnerable to incidents. Libraries are witnessing serious situations, including opioid overdoses, violence, and verbal intimidation, which can undermine the sense of equity within these public spaces. In response, Hamilton Public Library developed a three-part “Step System” to manage and address incidents. This system aims to create a proactive presence on the floor while ensuring continuous communication between staff, management, and Senior Leadership about the ongoing activities at the Central Branch. Learn how to design a similar system for your library and discover the key lessons Hamilton Public Library learned during its first winter implementing this strategy.
Date & Time:
Monday, June 23, 2025
12pm – 1pm ET
Ticket Types:
- OLA Member: $50 +tx
- Provincial Affiliate: $50 +tx
- Non-Member: $65 +tx
- First Nations Public Library Staff: $0
- Staff at Public Libraries Serving Under 20,000: $25 +tx
- Student or Underemployed Member: $25 +tx
Host: Ontario Library Association
Questions? Please contact education@accessola.com
