Skip to content Skip to main menu Skip to utility menu

Outcomes, Value & Impact: Metrics for Library Success


October 2, 2017 09:00 - October 3, 2017 14:00





The current world is challenging all organizations to demonstrate their financial value and economic impact in ways that are new to many of us. All types of libraries are being asked to prove their worth in terms of the amount of money taxpayers or stockholders invest versus the value they receive in return.  Join us for in-depth conversations and hands-on practice as well as tips and techniques to apply more metrics in your organization.

Are your measurement strategies up-to-date?

  • Are you up-to-date on the latest in statistical profiles of libraries in Canada?
  • Are we measuring the community engagement and learning or just counting transactional stats?
  • What’s the next step in measurement and what do we know about peer analyses now?

If these questions interest you and your team, then this is the symposium for you to explore new ways to think about measurement as well as to address our future challenges.

This symposium is about the various metrics and measures the library sector and discipline uses to manage what it is doing (its activities and individual services) and the value of what it is doing. These are very different measurement objectives and processes, yet complementary and vital.  It discusses “measurement” in a broad sense, including the value of selected services as well as the overall management of processes and services. It is very important that people in the library sector are aware of different measures – – with different objectives.  Who knows where new ideas will come from? All libraries can learn from each other.

This 1.5-day event illustrates the breadth and depth of the challenge for stronger and better measurements of our impact and value:

  • Explores opportunities for new value measurements
  • Puts metrics into the context of libraries
  • Shares exciting measurement programs already in place by pioneers
  • Suggests areas for future endeavours
  • Features leading edge thinkers and practitioners

Explore with your colleagues the opportunities and practices in both qualitative and quantitative measurements as well as best practices in visualization of data and communicating with our funders, management, councils and more.