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Electronic Records Management Workshop


November 10, 2017 09:00 - 16:00





This full-day workshop will provide a basic introduction to electronic records management. The morning session will briefly discuss the importance of ensuring authenticity, reliability, and integrity of e-records to reduce risk, life-cycle management, the role of metadata, and the difference between official and transitory e-records. This will be followed by a basic overview of the special challenges of e-records, and managing change, including defining business, technical and functional requirements, developing metadata, and moving existing records or cleaning up shared drives.

The afternoon session will introduce current trends and standards for enterprise content management, and familiarize students with specific content management modules such as imaging, electronic document management, records management, workflow/business process management, and web content management. Finally, the requirements for building an infrastructure for an electronic records management system and software selection will be briefly covered.

Cost: $100 (student AAO member); $125 (AAO member); $200 (non-member)

  • Refreshments will be provided. Lunch is available at York University campus food court.

Instructor Bio: Christine Ardern, CRM, IGP, is a Past President and Fellow of ARMA International and Emmett Leahy award winner. She has been involved in information management and archives planning, development and implementation internationally. Christine set up archives and records management programs at the Toronto Harbour Commission, the Salvation Army, the AGO and CIBC. Since 1999 she has consulted to private and public sector organizations both in Canada and Internationally. Christine taught at U of T’s i-School Institute and presented at ARMA seminars and workshops. She was involved with the CGSB committees which developed two standards for managing images and electronic records as evidence and was a member of the ARMA Education Foundation Board of Trustees.